Warranty & Returns

“WARRANTY PLUS” 5 – 2 – 1 

GIANT FINISHING INC. warrants that if any part of our product, which has been properly maintained and which is used under normal operating conditions in the plant of the original purchaser, proves to be defective in material or workmanship, it will be replaced free of charge and shipped prepaid using standard UPS or truck and installed at the expense of the purchaser. The schedule is as follows:

FIVE (5) YEAR WARRANTY or 10,000 hours, whichever comes first:

Any part manufactured to GIANT specifications, such as frames, brackets, casting, weldments.

TWO (2) YEAR WARRANTY or 4,000 hours, whichever comes first:

All component parts not manufactured by GIANT such as electrical control devices (Relays, Starters). Warranty on motors and variable frequency drives is subject to manufacturer’s warranty as offered.

ONE (1) YEAR WARRANTY or 2,000 hours, whichever comes first:

Expendable parts such as bearings, v-belts, timing belts, barrel liners, discs, reducers and pumps. Warranty will be prorated on the expendable portion of parts on a one-year life.

GIANT FINISHING INC. shall not be responsible for work done, material furnished, or repairs made by others unless agreed to in writing. We reserve the right of performing or supervising any repair work necessary to put equipment in proper operation under this warranty.

EXCEPT AS STATED ABOVE, THERE ARE NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. GIANT FINISHING INC. ACKNOWLEDGES THAT PURCHASER’S SOLE AND EXCLUSIVE REMEDY AGAINST COMPANY SHALL BE FOR THE REPAIR OR REPLACEMENT OF DEFECTIVE PARTS AS PROVIDED FOR HEREIN AND THE WARRANTY AS STATED ABOVE IS IN LIEU OF ANY OTHER WARRANTY OR REMEDY. IN NO EVENT, BE IT DUE TO A BREACH OF ANY WARRANTY OR ANY OTHER CAUSE ARISING FROM THE PERFORMANCE OR NON-PERFORMANCE OF THE GOODS SOLD THEREUNDER, SHALL GIANT FINISHING INC. BE OBLIGATED OR LIABLE TO PURCHASER IN ANY MANNER FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, INCLUDING, BUT NOT LIMITED TO, LOST PROFITS, PLANT DOWNTIME OR SUITS BY THIRD PARTIES.

RETURNS

1.    Copy of Invoice or copy of Replacement Item Packing Slip must accompany all returned goods.

2.    Returned goods are subject to a 25% restocking charge.

3.    All returns must be shipped prepaid.

4.    Machine orders canceled shall require a cancellation charge of 10% to 70%, depending upon amount of work completed and the series of machine ordered.

5.  Custom equipment cannot be returned